Goals

Our first-step goals are to popularize the recently opened hotel, to create and maintain loyal clients. The way to achieve this is to offer and retain competitive rates and to personalize the service.
Metropolitan Airport & Conference Hotel will establish own name among the stylish business hotels in Sofia, through:

• effective, customer-oriented marketing activities;
• result-oriented PR activity, presenting the hotel as a very good choice for the business travelers, event organizers and corporate clients;
• promoting of the hotel’s F&B outlets as particular different establishments 
• permanent response and exceeding of the customers’ expectations
• awareness and aspiration to make every client feel and understand that we want him to come again.